The Organ Balance practice, located at Hofcampweg 71, 2241 KE in Wassenaar, is responsible for the processing of personal data as shown in this privacy statement.

Personal data that are processed

The Organ Balance practice processes your personal data ones you’re a client. Below you will find an overview of the personal data that is processed:

- First and last name
- Date of birth
- Address data
- Phone number
- E-mail address

For minors: also name, address, zip code, place of residence, telephone number and e-mail address of both parents. If this is in the interest of the treatment, the Organ Balance practice also records the following information: the minor's GP and school.

Special and/or sensitive personal data that the Organ Balance practice processes

Pursuant to the Medical Treatment Agreement Act (WGBO), the Organ Balance practice, as your healthcare provider, is obliged to keep a medical file for you. The following information is recorded in your medical file:

- Your care request and main complaint
- Diagnostic data
- Treatment details

For what purpose and on what basis personal data are processed

For proper treatment, it is necessary that your treating therapist at Praktijk Organ Balance creates a file. This is a legal obligation imposed by the Medical Treatment Agreement Act (WGBO). Your file contains notes about your health status and information about the examinations and treatments performed. The file also includes information that is necessary for your treatment and that, if necessary and after your explicit permission, has been requested from another healthcare provider, for example the general practitioner.

The Organ Balance practice processes your personal data for the following purposes

- Drawing up a medical file on which the treatments are based
- Drawing up an invoice for your health insurance
- Maintaining contact with you for invoicing and/or treatment

Automated decision making

The Organ Balance practice does not make decisions on matters that could have (significant) consequences for people based on automated processing. So no decisions are made by computer programs or systems without a human being involved.

How long personal data is kept

The Organ Balance practice does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. The main rule for keeping medical records is stated in the WGBO. That is 20 years, calculated from the date of recording of each individual piece of data. The period may be longer if this is necessary in view of the treatment (for example if someone has a chronic illness).

Sharing personal data with third parties

The therapist at the Organ Balance practice is subject to a duty of confidentiality on the basis of the professional code and the legally regulated medical professional secrecy. The Organ Balance practice provides data to third parties only if this is necessary for the execution of an agreement with you or to comply with a legal obligation.


Parent(s) of minors up to the age of 16 have the right to co-decision about the treatment. Parents have the right to information and access to the file, when this is linked to the right to co-decision for the treatment. There is an exception to this right of access, namely when the exercise of certain patient rights is contrary to the patient's interests. Competent patients aged 12 years and older are themselves authorized to give permission for confidentiality to be broken.

View, adjust or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by the Organ Balance practice and you have the right to data portability. This means that you can submit a request to the Organ Balance practice to send your personal data in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. The Organ Balance practice will respond to your request as quickly as possible, but within four weeks.

The Organ Balance practice would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done through the following link:

Security of personal data

The Organ Balance practice takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, illegal disclosure and unauthorized modification. In the event that a data breach is only reported to the Dutch Data Protection Authority, this will lead to harmful adverse consequences for the protection of personal data, or if there is a significant chance of this happening. This is the case if mainly personal data has been lost during the data breach or unlawful processing of the personal data cannot be ruled out (someone may have had access to the personal data while that person was not required to be busy and there is no control over what the person with the data has done or will do). Data subjects (whose data is processed) are only held accountable if a data breach is likely to have adverse consequences for their privacy. This may be the case if there is data of a sensitive nature (e.g. health data) that could be misused by third parties.

Cookies, or functional techniques, that are used

The Organ Balance practice only uses technical and functional cookies and analytical cookies that do not affect your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies that the Organ Balance practice uses are necessary for the technical operation of the website and your ease of use. They ensure that the website works and, for example, contain your preferred settings. You can adjust preferred cookies settings within your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored through the settings of your browser.